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Provider identification under § 5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG) for the website equimergency.de. The app is in closed testing; this page concerns the website only.

Last updated 8 September 2026 This English text is a translation for convenience. The German version is the legally binding one. Deutsch

Contents

  1. Details under § 5 DDG
  2. Responsible for content under § 18 (2) MStV
  3. Consumer dispute resolution
  4. Liability for content
  5. Liability for links
  6. Copyright
01

Details under § 5 DDG

The service provider within the meaning of Sec. 5 DDG is the person or company that commercially operates this website. The following details must be easily recognizable, directly accessible, and permanently available. Disclosures under Sec. 5 (1) Nos. 3 and 5 DDG (official licensing, regulated profession) do not apply: operating the platform is not subject to licensing, and the operator does not practise a regulated profession; the veterinarians matched via Equimergency are subject to their own professional law.

Provider name and legal form
Constantin Alexander Vennekel
§ 5 (1) no. 1 DDG. For a company, the full registered name including the legal-form suffix; for a sole trader, first and last name.
Address for service of process
Zwingenbergstr. 108, 47802 Krefeld, Germany
§ 5 (1) no. 1 DDG. Street, house number, postcode and town. A post-office box is not sufficient: the address must allow formal service of documents.
Authorised representative
Constantin Alexander Vennekel
§ 5 (1) no. 1 DDG. For a legal entity, the managing director or board; for a sole trader, the owner.
Email address
kontakt@equimergency.de
§ 5 (1) no. 2 DDG. Direct electronic contact must be possible. A contact form alone does not satisfy this.
02

Responsible for content under § 18 (2) MStV

Anyone offering journalistic and editorial content on a website — a blog, a magazine or regular specialist articles, for example — must additionally name a responsible person with name and address.

This website currently contains product, contact and legal information only. As soon as editorial content is added, the field below must be completed.

Responsible for content
Constantin Alexander Vennekel, Zwingenbergstr. 108, 47802 Krefeld, Germany
Name and address for service of process. The named person must permanently reside in Germany, have full legal capacity and must not have lost the right to hold public office.
03

Consumer dispute resolution

The European Commission discontinued its Online Dispute Resolution platform (ODR platform) on 20 July 2025. The notice referring to that platform, previously mandatory, no longer applies. We deliberately do not link to it: a link to a discontinued service would be misleading.

Independently of this, § 36 of the German Consumer Dispute Resolution Act (VSBG) requires businesses that operate a website to state clearly whether they take part in dispute resolution proceedings before a consumer arbitration body. The statement is mandatory for businesses that employed more than ten people on 31 December of the previous year; a voluntary statement is permitted and customary.

Statement under § 36 (1) no. 1 VSBG
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
One of the two customary formulations is to be adopted: “We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.” — or, if participation is intended, the name, address and website of the competent consumer arbitration body.
04

Liability for content

We are responsible for our own content on these pages under § 7 (1) DDG. We produce it to the best of our knowledge. As the product is still in development, details of features, prices and availability may change; the version published here at any given time is the authoritative one.

There is no user-generated content on this website. Under §§ 8 to 10 DDG we are not obliged, as a service provider, to monitor third-party information or to investigate circumstances indicating unlawful activity. Should we become aware of specific infringements, we will remove the content concerned without delay.

05

Liability for links

This website refers to external pages only to a limited extent. We have no influence over their content; the respective provider is always responsible. At the time of linking we checked the linked pages for recognisable legal violations.

Permanent monitoring of third-party pages is not reasonable without concrete grounds. Should we become aware of infringements, we will remove the link without delay.

06

Copyright

The text, design, logo and source code of this website are subject to German copyright law. Reproduction, adaptation, distribution and any form of exploitation beyond the limits of copyright require our prior written consent.

Downloads and copies of this page are permitted for private, non-commercial use. Where content was not created by us, third-party copyright is respected and marked as such. Should you nevertheless notice an infringement, please let us know — we will remove such content without delay.

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In an equine emergency, please contact your own veterinary practice or the regional veterinary emergency service immediately.

The app is in closed testing and cannot dispatch emergencies at this time.

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